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F.A.Q

  • What is the difference between the iFM and aFM transmitter?

  • “iFM ( white ) is made to work just for the iPhone, iPad and iPod with Apple 30 pin connector.
  • aFM ( blue ) works with iPhone5 and iPad Mini, It also work with most Android device that comes with 3.5 mm jack input.”
- See more at: http://www.iphonefmtransmitter.net/about-me/#sthash.YexhHONR.dpuf
  • What is the difference between the iFM and aFM transmitter?

  • “iFM ( white ) is made to work just for the iPhone, iPad and iPod with Apple 30 pin connector.
  • aFM ( blue ) works with iPhone5 and iPad Mini, It also work with most Android device that comes with 3.5 mm jack input.”
- See more at: http://www.iphonefmtransmitter.net/about-me/#sthash.YexhHONR.dpuf

Frequently Asked Questions

Shipping | Operation | Return | Ask Questions

I have a heavy duty case such as Otterbox, Would this transmitter still work? 

Here is a quick video on how to determine if you wil need to remove the protective case from your iPhone 

If you use a thick case such as Otterbox or something similar. You can use a Headphone Y Splitter Adapter Cable from Amazon $3.00 or Radioshack in conjunction with transmitter and it will work perfect as shown on the videos.

 

yspliter.jpg

Headphone Y Splitter Adapter Cable 

$2.99 @ Amazon.com

 IF you use this transmitter on iPads. Here is how to determine if you will need the Y-splitter or NOT.

Music Transmitter for iPhone Works Everywhere There is FM Radio 

What is my ETA?

As of Oct 2015. The United State Postal Services. of USPS.com is no longer providing tracking info for the Registered Mail. You are unable to track the package thru USPS.com.

To figure out when your package will arrive just add 10 days for West Coast and 14 days for the East Coast in US. If you DO NOT receive the package after 14 working days. Please call your local USPS office first with the tracking # that starts with RR XXX XXX XXX TW, and ask for your package. It may be there waiting for you.

Although the Post man is suppose to ring your door and ask for a signature for delivery. It is not UNCOMMON for people not being notify about the package arrival. The Post Office is suppose to keep the package for at least 30 days before it will return it to sender. 

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I get static when I use the transmitter.

Your phone must be naked without the protective case. The transmitter needs to make a full contact thru the audio jack to get the best sound and performance.

Make sure the volume of your iPhone is set at about 60% to 80%. Max volume or low volume of your phone will cause distortion and interference to your sound. You can set the volume thru your car radio.

Extend or Telescope your car antenna if possible. Changing the angle / direction of your antenna could also improve the sound quality dramatically.

 

The transmitter worked at first, now it's not working anymore?

Both transmitters comes with Rechargeable battery to work as a wireless device.

"The Transmitter require charging first to work as a wireless device."

 

The Blue Transmitter

The Blue one require charing over night on first use, then you can charge it when needed. A dim blue light will come on during the charing proccess. Do not let the battery run dry or die. It will reduce the battery life if it runs out. Proper care of the battery will increase the life of the battery and it will last you for years to come.

Always make sure you switch the transmitter to "OFF" position when unplugged.

Make sure the transmitter is at "OFF " position when recharge. Otherwise, the transmitter will never be charge or have a short play time as a result. 

 

The White Transmitter

The White transmitter has smart switch built into the transmitter. It has no ON/ OFF switch. It is fully automatic

No light the transmitter is off. 

Blue light the transmitter is on.
 
Red light On - when the transmitter if being charge.
 
Red light OFF - the charging is completed.
 
The blue light or the transmitter will only activate itself  AFTER music start playing.
 
which means when you first plug into the phone, it is still "OFF" until you play a song or something, then it will be auto activated.
 
The blue light will turn itself off  after you unplug or if the transmitter do not detect any signal after 3 to 5 minuets to preserve the battery. 
 
Charge the transmitter as often as you want. DO NOT let the battery run dry. It will reduce the life of the rechargeable battery. Proper care of the battery will make it last for years to come. 

 

 

My Transmitter was working perfect and suddenly it will not charge any more? Did the battery die on me?

USB charger in car are unstable which cause the battery to seize. Reset the battery thru a stable charger such as the USB charger that comes with iPhone, iPad or iPod or on a computer or labtop.

The transmitter has built in smart battery. When it detects sudden surge of voltage in the car charger. It will shut itself off to protect the battery. ( Works much like the surge protector ). When this happens the transmitter will appear to be dead and the battery will not take charges anymore.

To Reset: Simply charge the transmitter thru your iPhone, iPad or iPod charger, or USB charger on your computer ( not in a car ). It will reset itself and works as normal again.  

Always use the USB 1A charger that came with your iPhone, iPad, iPod or USB charger on a computer. DO NOT USE 2.01A USB (faster ) charger. The higher voltage will cause the transmitter to sezie up and damage or reduce the life of the battery. 

 

How to get the most out of your battery

Remember to always turn off the FM Transmitter ( blue one ). The rechargeable battery has no memory, so charge it as often as you like. It will actually increase the life of the battery if you use it often. DO NOT let the battery to run out of the juice. It may shorten the life of the battery if you forget to TURN OFF and let it run out of battery juice frequently. ( I have my transmitter for over three years and it still works like new. ) 

The Music Transmitter ( white one ) has NO OFF switch. It wil turn itself off after about 3 to 5 minutes without signal. 

 

Trouble Shooting Tips

Here are a few things you want to check first.

#1. Is the Transmitter charged? The transmitter will require charing prior using it as a wireless device.

  • FM Transmitter ( Blue ) - charge it using the usb charger that came with your package. Remove the cap and plug it into the USB charger that came with your iPhone, iPod or iPads.
  • Music Transmitter ( White ) - charge it using the USB wire that came with your white transmitter.

(the white transmitter has no ON/OFF switch. It will ONLY activate itself once the music starts to play, it will also turn itself OFF after 3 to 5 mintues without signal )  

#2. Remove the case from your phone. Some protective case are thick, which prevent the transmitter from making a full contact with the phone.

The transmitter needs to make  a full contact thru the audio jack to get the best sound quality.

#3. To get best sound and transmission quality. The volume on your phone needs to be about 60% to 80%. Louder or lower will both create static and interferences. You can make adjustment of the volume thru the car stereo.  

#4 Try it with your home radio? Did you get the same static?

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How to use the transmitters

What are differences among the aFM02 , aFM and iFM?

aFM02 ( White ) is our latest offering starting in 2015. It is made specifically for European cars such as Mercedes Benz, BMW, and VW. Vehicles that features "Shark Fin" anteanna or are antenna less ( vehicles that use the entire car as antenna ). It features an awesome Talk Hands Free function with 3 presets and a USB wire for direct charge. This means that there is no precharge to the rechargable battery required. 

When battery is fully charged, a dim blue light will appear indicating that the transmitter is charged and operational. A dim red light will appear when battery is drained. It has no on/off switch. It is fully automatic. It comes on when plug in and it will switch off 3 to 5 minutes after it's unplug from your phone. It can be charge via USB while it is being use. The USB wire also operate as a radio signal booster for stronger and clearer sound if needed. 

When battery is fully charged. It should last 5 to 6 hours of continuously play. When battery runs out. You can simply plug in the USB wire and charge it while it is being use. There is not battery replacement or maintenance. The transmitter would last years with proper care. 

 

>

 

aFM ( blue ) comes with Talk Hands Free feature, which allow you to have hands free conversation through your car stereo. It comes with rechargeable battery that requires charges through a USB charger prior use. 

First use will takes about 4 to 6 hours to charge up the transmitter. It depend on the USB charger you use. Each USB charger provides different voltage, therefore varies the charing time. The best USB charger I found is the charger that comes with your iPad. It charges much faster compare to the USB charger on the computer. The transmitter has a dim blue light, when the blue light goes off, the transmitter is fully charged. 

Each charge would provide roughly 4 to 6 hours of usage. It depends on the usage. Please always make sure to turn off the transmitter when not using to get the most playing time. Additionally, always make sure the transmitter is at " OFF " position when re-charging. ( If the blue light does not go off, or the transmitter is not working after charge this is usually the reason ).

There is not battery replacement or maintenance. The transmitter would last years with proper care. 

  

iFM ( white) It only works on iPhone 4s, iPad 2 anything prior that uses the Apple 30 pin connector. It's a simple plug and play gadget that requires no battery or charge. It works right out of the box.  But it DOES NOT offer hands free talk feature.

 

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Shipping Questions

 

 

What is my ETA ( estimated time of arrival ) ?

 

As of Oct 2015. The United State Postal Services. of USPS.com is no longer providing tracking info for the Registered Mail. You are unable to track the package thru USPS.com.

 

 To figure out when your package will arrive just add 10 days for West Coast and 14 days for the East Coast in US.

 

 If you DO NOT receive the package after 14 working days. Please call your local USPS office first with the tracking # that starts with RR XXX XXX XXX TW, and ask for your package. They may have it waiting for you. 

 

 Although the Post man is suppose to ring your door and ask for a signature for delivery. It is not UNCOMMON for people not being notify about the package arrival. The Post Office is suppose to keep the package for at least 30 days before it will return it to sender. 

DO NOT ORDER if you expect to have the item by tomorrow. If you are, please email back immediately and I will refund you just as fast.

I would like to get them ASAP. Do you offer express shipping?

We ship standard shipping only. From our past experiences, the express shipping is far more expensive, but not at all faster.

Would I get a tracking number for my package?

As of Oct 2015. The United State Postal Services. of USPS.com is no longer providing tracking info for the Registered Mail. You are unable to track the package thru USPS.com.

To figure out when your package will arrive just add 10 days for West Coast and 14 days for the East Coast in US.

Your package will be a registered mail. Someone must be there to sign and receive this package. If no one is there, the USPS will leave a notice at the door, and Reason for None-Delivery. You can then make the arrangement to either pick it up or have it deliver a second time.

United States- Tracking 

Other Countries - Tracking 

Please scroll to the bottom of the page to see if you country is available thru this free tracking service 

If you country is not found on that list, you can track your progress through this link.

http://www.track-trace.com/post

For example: If you are in Canada, it will be Canadian Post. If you are in Australia, it will be Australian Post. and so on....whatever the main post system is in your country of receiving. ( please allow a few days for the tracking numbers to be in the system before you try to track it )."

When I try to track my package, I only see the acceptance date and nothing else. How do I know where my package is?

Your package is being ship from Taiwan. It will take 5 to 7 days for the package to become trackable through USPS.com. 

Once the package has enter the USPS.com system. You can track your package as normal. 

 

 

tracking1.png 

Generally speaking, if you are in North American. Your can expect the delivery day to be 7 to 14 days from the acceptance date. So please look out for it, and make sure someone is there to sign for it to save you the hassle of going to your local USPS office.

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Operation Questions

 

I get static when I use the transmitter.

Your phone must be naked without the protective case. The transmitter needs to make a full contact thru the audio jack to get the best sound and performance.  

If you use a thick case such as Otterbox or something similar. You can use a Headphone Y Splitter Adapter Cable from Amazon $3.00 or Radioshack in conjunction with transmitter and it will work perfect as shown on the videos.

 

yspliter.jpg

 

Headphone Y Splitter Adapter Cable 

 

The transmitter I receive DO NOT work! Is it a defective unit?

Please check the following :
 
aFM02

 

aFM 

1. Your transmitter is NOT set on the OFF position ( there is a switch next to the IMB logo on the transmitter  ) and your radio station is set accordingly to the switch.
 
Please set your device at the volume about 80% for the optimal sound quality.

If you have your radio on 87.9 You should hear the static goes away when the switch is on

  • If you charged and it still seem dead.
You're most likely to encounter this when using an older computer to charge modern devices. ( some older USB charger DO NOT provide charging ) Charge your transmitter on the charger that you use to charge your iPad or iPhone. Make sure there is a dim blue light that comes on when plugin and goes off after charging. ( make sure the transmitter is set at OFF position if the blue light does not go off ) DO NOT USE High Voltage Rapid Charge USB Please read this about USB.

Read more: http://www.ehow.com/info_12226215_usb-chargers-same-voltage.html#ixzz2dI5j39Rr

  • My Transmitter DO NOT work like what you show on Youtube?

Sound transmission through the FM radio waves is a tricky business. ( This is one of the reason why the major manufactures DO NOT features it on the smartphone.) There are many factors that could result your sound transmission to be less than ideal. Your vehicle and location are all important variables. Both the supplier and I tested hundred of vehicles to make sure that the product is at it's best quality.

I DO NOT, and WOULD NOT dare to offer crap to my friends like you. That is why I offer money back guarantee if you not happy with the purchase.

Please check out my testmonial to see all the awesome feedbacks.

Is there anything I can do to extend the transmission quality and range ? The RF ( radio frequency ) is all about the antenna. If you can improve the antenna, you can improve the reception. Just as you do with the rabbit ears for the TV antenna. Boosting the power of an FM transmitter beyond certain limits has legal consequences. Check with the FCC in USA, or the "Spectrum Direct" branch of Industry Canada as applicable, to find out the restrictions.

Do you have suggestion to make my sound transmission better?

Yes, for most people, a simple adjustment of the antenna would improve the sound quality dramatically. If your vehicle's antenna can be adjusted. Please do so. A simple adjustment of the direction or angle could fix most problems. If your vehicle has a rubber antenna, wiggle it a bit. The sound quality will improve. Adjust the volume of your iPhone and stereo correctly and accordingly. A lot of problems in iPhone sound quality arise from the improper adjustment of volume controls. When using an FM transmitter, set your iPhone volume to around 80% and then use the car stereo to adjust the volume further. By raising the volume on the iPhone any higher, the audio becomes over modulated.

Additionally, try not to place your phone or the transmitter near another electronic device. If you have other add on electronic device like a GPS. Please turn it off, or place your transmitter away from those device. Other electronic device may interfere with the transmission quality.

Few vehicles are not compatible with this transmitter. For example, the high-end vehicle and German made cars that features expensive car stereo are known to have problem with these transmitter. Fancy cars stereos with high end noise filter DO NOT like our transmitter.

I live in an area where there is strong radio presence on both 87.9 and 107.9. Any suggestion?

We designed the transmitter for the clear and reliable transmission. This is why we chose a fixed station design instead of the random scan and pair like most of the universal transmitters. At this time, we do not have an alternative for this problem. We have something cooked up that will fix this. However, at this time. I can't disclose that info. So please accept my apology and return the product for a full refund.

The sound transmission is good, but my handsfree is noisy and static. Could you fix this?

If it sounds less than desirable. Try push/ force in the transmitter further into the audio jack.  The transmitter must be fully plugin to receive best contact for transmission. If you have a protective case on the phone. Please remove it first.

 

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About Federal Communication Commission - FCC

 As mandated by the FCC or your local equivalent. In the USA, the rule requires an ERP of 0.01 µW, or 10 nW, or -30dBm. So ok, you're only going a meter or so, so that signal at the car's antenna should be around -40dBm to -45dBm, depending on the actual distance. And a typical consumer FM receiver should be good to -90dB or so receive sensitivity.

When it comes reception and sound quality. It's all about the antenna! Where's your antenna? Where's the FM transmitter? Chances are, the answer to the latter is "somewhere near a DC outlet". So if you have one of those in-windshield FM dipole antennas, you might have a pretty good signal, though the direct path to your antenna might be through your dashboard. But if your antenna is one of those shark fins on the roof, you have a 5-10 millimeters of steel between your transmitter and your receiver. The final sound quality will be degraded accordingly. 

The FM radio band is essentially a “line of sight” band. To hear a signal, you have to be able to see the tower. FM radio does have some power to penetrate buildings and the like, but ultimately the maximum distance that can be achieved is mostly set by the curvature of the earth. But on the “medium wave” band, radio waves can be ducted and can curve around the earth, especially at night.

FM radio sounds so much better is that the extra space effectively allows them to send more data. Without getting technical, they have 20x as much space, and so can send not just a wider range of audio frequencies, but also stereo sound, and other more modern improvements like the Radio Data System - Wikipedia.

 

 

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Returning Questions

Before you decide to return this product. Please try this.

  1. If your transmitter do not work after a few days. It is most likely the battery is drained. When you recharge your transmitter. Always make sure it is at "OFF" position when recharging it. Otherwise, the transmitter would never be recharge.
  2. Always make sure you turn the transmitter "OFF" when not in use.
  3. Make sure the aFM is charged. Some old USB do not charge. Make sure the dim blue light comes on when the aFM is in charge mode. When switch the aFM to 87.9 or 107.9 and these empty station DO NOT GO SILENT as I show in this video. Your transmitter is not properly charged. http://youtu.be/bK8B7FyHlpk
  4. Try the transmitter on a regular radio ( not in car ) with a good set of antenna. See how it performs.
  5. If your new transmitter sound static or noisy. Please allow the transmitter a few hours of good use. This transmitter has a built in smart chip that will self adjust and optimize with your car stereo. It works better after some use. ( do not worry about my 7 day return policy. If you do not like it. Try it for a week. If the sound transmission do not improve. You have up to 3 weeks to get it back to me for a full refund. )

Thousands of these transmitter has been sold all over the world, and 97% of people are very happy with the result of these transmitter. However, there are still 3% of people who find the sound quality to be unacceptable. These could be the result of these individual's car or place of residence. If you happen to be one of these people. Please accept my apology. I would be happy to take it back and refund you for your purchase. No hard feeling. It happens.

Please bear in mind that sound quality is subjective. What sounds good to one person, may sound like crap to another.

 

 

REFUND & EXCHANGE  

 

IF YOU WISH TO REFUND or EXCHANGE THIS, PLEASE DO THE FOLLOWING.

 

For Refund: Please return with all original packaging . The manufacture are strict about this.

I will refund your money via Paypal or credit card as soon as I receive your return item in good condition.

 

For Repair / Exchange: Please leave a note indicating what is wrong with it.

DO NOT attempt to fix or doctor the transmitter in anyway. The manufacture will not honor

the repair / exchange policy if the transmitter is found to be tempered in anyway.

Your replacement will be ship within a few days of receiving the faulty unit. 

 

Please include  your name and address and order # is possible ( so I know who to credit to ).

Please return your item to: ( this would be an international shipment, and it would require a trip to the USPS)

when return first class mail is sufficient ($6.50 from Anywhere in U.S ). no need for registered mail.

Please allow 3 to 4 weeks for the returning / exchange / refund process. 

 

AI-LIEN LIAO 0918009638

14F, NO.391, SEC. 2, DANJIN RD,

TAMSUI DIST, NEW TAIPEI CITY, 25172

TAIWAN (R. O. C.)

  

Thanks,

Wesley For any additional question you can email me  



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